Residents
Living with Elite.
Pay rent, submit requests, and find everything you need — all in one place.
Pay Rent Online →
Secure online payments through our PayLease resident portal — pay anytime, set up auto-pay, view your history.
Submit a Request →
Report maintenance and track it from open to resolved.
Application →
Download and print an application, or apply online and submit it in minutes.
Resident Portal
Coming soon
Our online resident portal is on the way. In the meantime, you can pay rent online any time.
How to Apply
Four simple steps.
01
Tour
Browse communities and schedule a visit or virtual tour.
02
Apply
Submit your application online in a few minutes.
03
Qualify
We'll review and guide you through any requirements.
04
Move In
Sign your lease and pick up the keys to your new home.
Resident FAQs
Good to know.
How do I pay my rent?+
Rent is paid securely online through our PayLease resident portal. You can set up auto-pay, pay by card or bank transfer, and view your full payment history anytime.
How do I submit a maintenance request?+
Submit a maintenance request any time through the Residents tab on this website — choose the "Submit a Request" option, and our team will follow up and keep you updated through completion.
What is your pet policy?+
Most Elite communities are pet-friendly. Specific breed, size, and deposit details vary by property — check the community page or ask our leasing team.
What does income-qualified mean?+
Some communities offer income-qualified housing based on household size and area median income (AMI) guidelines. Our team will walk you through whether you qualify.
What if I have an emergency and can't pay my rent?+
Please reach out to your property office as soon as possible — ideally before rent is due. We'll talk through your situation, any available options or payment arrangements, and next steps. Contacting us early always gives us more ways to help.
How do I file a complaint?+
Start by contacting your property office, or our main office at 248-228-1340 or info@elitep-m.com, or use the "Submit a Request" option under the Residents tab. Describe the issue and we'll respond promptly. For fair-housing or safety concerns, see our Fair Housing and VAWA Housing Rights pages.